Terms & Conditions

1. Agreement to Terms

These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you (the "Student", "Applicant", or "Client") and Emigro Global Educational Services ("Emigro Global", "we", "our", or "us"). By booking a counselling session, registering through our website, signing an application intake agreement, or submitting academic credentials, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

2. Scope of Educational Consultancy Services

Emigro Global operates as an authorized overseas education advisory and student placement firm. Our services include:

• Comprehensive academic profile evaluation, eligibility review, and course matching.
• Selection of accredited universities and colleges in the UK, USA, Canada, Australia, Malaysia, and Europe.
• Professional guidance on preparing Statements of Purpose (SOP), CVs, Letters of Recommendation (LOR), and portfolios.
• Online submission and systematic follow-up of university admission applications.
• Scholarship identification and application assistance.
• Guidance on financial documentation, sponsor declarations, bank solvency certificates, and CAS/I-20 issuance.
• Visa application filing assistance, appointment booking, and mock interview coaching.
• Pre-departure briefings, student accommodation advice, and travel orientation.

3. Advisory Role & Decision-Making Disclaimers

To ensure total clarity, Emigro Global explicitly clarifies the boundary of our consultancy mandate:

• Admission Decisions: Admissions, offer issuance (conditional or unconditional), credit exemptions, and scholarship awards are governed solely and exclusively by the respective university's academic admissions board. Emigro Global does not guarantee admission into any specific university.
• Visa Determinations: The granting, issuance, or refusal of student entry visas (such as UK Student Visa, US F-1 Visa, Canada Study Permit, Australian Subclass 500 Visa, or Malaysia Student Pass) rests entirely within the sovereign discretion of the respective embassy, high commission, or immigration authority (e.g., UKVI, US Embassy, IRCC, Australian DHA). Emigro Global does not guarantee visa approvals.
• Processing Timeframes: While we guarantee prompt handling of documents, embassy turnaround times, university assessment queues, and external verification delays are outside our direct control.

4. Student Obligations & Document Authenticity

The applicant agrees to adhere to the highest standard of academic honesty and cooperation:

• Authenticity Guarantee: You warrant that all academic certificates, marks transcripts, test scorecards (IELTS/PTE/TOEFL), national IDs, passports, and bank statements provided to Emigro Global are authentic, genuine, and legally verifiable.
• Prohibition of Fraudulent Records: Submission of forged, tampered, or fake certificates is strictly prohibited. If fraudulent documents are detected, Emigro Global reserves the absolute right to terminate representation immediately, notify relevant university compliance offices, and forfeit any processing fees paid.
• Full Disclosure: The applicant must disclose all prior immigration history, including past visa refusals, deportations, overstays, or academic suspensions in any foreign territory. Non-disclosure may lead to immediate visa refusal and immigration bans.
• Timely Cooperation: The applicant agrees to supply requested documents, attend university video interviews, and deposit tuition fees within stated university intake deadlines.

5. Financial Obligations & Service Charges

Emigro Global upholds complete financial transparency:

• Initial counselling, university profile evaluation, and course selection are provided 100% free of charge.
• Any specific consultancy processing fees, translation fees, courier charges, or document notarization fees will be explicitly quoted in writing before services begin.
• Official university application fees, third-party credential verification charges (WES/ICAS), medical examination fees, biometric enrollment charges, and embassy visa application fees must be paid directly to the respective authorities or authorized payment partners by the student.
• All financial transactions must be acknowledged via official Emigro Global receipts. Cash payments without an authorized computerized receipt are not recognized.

6. Intellectual Property & Portal Security

All content on the Emigro Global website—including graphics, logos, brand trademarks, course listings, country guides, blog articles, and software code—is the property of Emigro Global and protected by applicable copyright and trademark laws. Unauthorized copying, scraping, or commercial republishing is strictly forbidden.

Students provided with login credentials for our student dashboard are solely responsible for maintaining account confidentiality and must immediately report any suspected breach to our IT team.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Emigro Global, its directors, counsellors, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential losses, including lost tuition payments, forfeited flight bookings, currency exchange fluctuations, or travel disruptions resulting from:

• Visa refusals or delays issued by embassy or high commission authorities.
• Changes in immigration laws, student visa rules, or minimum wage work policies enacted by host foreign governments.
• University course cancellations, tuition fee increments, or scholarship withdrawal by academic institutions.
• Failures caused by incorrect, incomplete, or delayed information provided by the applicant.

8. Termination of Representation

Either party may terminate the consultancy relationship with reasonable written notice. Emigro Global reserves the right to terminate representation immediately without refund if the student engages in verbal abuse, harassment of staff, provides falsified records, or acts in bad faith.

9. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh. Any dispute, claim, or controversy arising out of or relating to these Terms shall be settled amicably through good-faith negotiation. If amicable settlement cannot be reached, the dispute shall fall under the exclusive jurisdiction of the competent courts in Dhaka, Bangladesh.

10. Contacting Legal Counsel

If you have any questions, clarifications, or feedback regarding our Terms & Conditions, please reach out to our legal department at info.emigroglobal@gmail.com.